What have you noticed?
- A clustered group of bee-like insects
- Repeated flight into a structure
- Unidentified insects around flowering plants
These observations help begin an assessment; they do not confirm a diagnosis.
Distinguish a sighting from an occupied structure
Insects visiting flowers are a different observation from repeated use of a building opening. Describe the setting and appearance from a safe distance. Do not assume a bee-like insect is a wasp or that every group requires the same response.
Ask about the appropriate specialist
Honey-bee handling may call for a beekeeper or other specialist rather than a general nest service. Confirm identification, service availability and any access or repair requirements directly. Do not seal an active opening or disturb a cluster while waiting for advice.
Before you arrange the visit
Give the full address, the affected rooms or structures and the person who can provide access. Confirm the work included, preparation, pricing and any later checks. Let us know if specialist access or a particular document is required.
Can I book a wasp service for insects I think are bees?
Explain that identification is uncertain. Suitable handling needs to be agreed before a specific service is booked.